As part of embracing continuous improvement, ²ÝÁñÉçÇø institutionalized campus-wide process improvement efforts by creating the Office of Management and Budget (OMB) in 2012. OMB is "home" to the Continuous Improvement Program and the ²ÝÁñÉçÇø Process Improvement & Training (PIT) Crew.
Since its inception, the PIT Crew has grown and expanded its toolbox to support the evolving needs of ²ÝÁñÉçÇø departments and teams. The PIT Crew currently provides facilitation support focused on organizational process creation, process improvement and strategic planning.
PIT Crew’s team of highly trained facilitators guide teams through:
- Change conversations
- Goal setting
- Work flow mapping
- Implementation planning
- Change management
The PIT Crew primary goals include supporting teams to:
- Streamline processes from business to academics,
- Reduce cost while providing high quality service,
- Provide high quality, in-house process improvement and planning facilitation support,
- Contribute the cross-departmental knowledge and skills of its members to the broader ²ÝÁñÉçÇø community, and
- Provide professional development opportunities for ²ÝÁñÉçÇø team members.
PIT Crew-supported projects help ²ÝÁñÉçÇø achieve its Strategic Planning Goals and Strategic Enrollment Plan as well as maintaining institutional accreditation.